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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.

Reviews

Average 4.9/5 stars on 182 reviews.
  • Star 5 out of 5 stars

    Great

    Tawas City, MI
  • Star 5 out of 5 stars

    Great Prices, products, and fast shipping

    ROCHESTER, NY
  • Star 5 out of 5 stars

    The right product at the most competitive price on the internet.

    ResellerRatings
  • Star 4 out of 5 stars

    Always pleasant. Thank you for service.

    ResellerRatings
  • Star 5 out of 5 stars

    Great Service! Fellow at Kelly's parts counter was great!!

    ResellerRatings
  • Star 5 out of 5 stars

    Excellent! Brian was extremely helpful, kindly answered all of my questions and made sure that I was ordering the part that I needed. I truly appreciate his effort!

    SPARTANBURG, SC
  • Star 5 out of 5 stars

    Picking out the part great so far. Selection of parts seem to be good. I will install this once it gets delivered and see how it does long term. A oil pumpkins something you like to replace often. Thanks.

    ResellerRatings
  • Star 5 out of 5 stars

    easy. quick easy. wish they'd tell you about shipping earlier.

    ResellerRatings
  • Star 5 out of 5 stars

    Great On-Line Order Experience. The best online parts order experience ever!!! A very intuitive website, that makes the process easy and accurate.

    ResellerRatings
  • Star 5 out of 5 stars

    Excellent online ordering experience. Very intuitive ordering process, with verification notices that makes the process easy, and accurate.

    ST PAUL PARK, MN
  • Star 5 out of 5 stars

    Awesome

    SPRINGTOWN, TX
  • Star 5 out of 5 stars

    It’s nice knowing that some Saab 9-2x parts are still available...

    LAKEWOOD, CO
  • Star 5 out of 5 stars

    Great price

    CHELMSFORD, MA
  • Star 5 out of 5 stars

    Very easy and friendly to work with.P

    PHOENIX, AZ
  • Star 5 out of 5 stars

    Outstanding customer service. I had some questions about the secondary air check valve on a 2002 Saab 9-5 arc 3.0 turbo wagon. The representative was very helpful and knowledgeable. I was able to order the correct parts. Thank you.

    ResellerRatings
  • Star 5 out of 5 stars

    Saab Express has Saab Spi. Just placed order. Easy. Excellent web site. Helpful staff ensured I selected correct parts. Even price matched some lower prices found at other Saab suppliers. Hopefully, order arrives quickly from TN to NJ. I’ll update review after my mechanic completes installation.

    ResellerRatings
  • Star 5 out of 5 stars

    Repair driver side foam seat cushion. Great experience. Confirmed on phone that part number will work. Great to speak with a customer support person.

    ResellerRatings
  • Star 4 out of 5 stars

    It helps to see the exploded diagram of my car. Wish I could see the real picture of my part instead of a line drawing.

    ResellerRatings
  • Star 5 out of 5 stars

    SAAB 95 parts. Easy to deal with, reasonable pricing and quick to ship.

    ResellerRatings
  • Star 5 out of 5 stars

    Absolutely excellent ordered and had in less than three days!! Exactly as described! Will order again.

    ResellerRatings
  • Star 5 out of 5 stars

    Fast and Fantastic. Quick, easy to use, and great prices. Incredibly helpful and cordial when i spoke with them.

    ResellerRatings
  • Star 5 out of 5 stars

    My first time so a bit early to say. All good so far.

    ESTERO, FL
  • Star 5 out of 5 stars

    very helpful !!! easy to use and verfied that I had the correct part. excellent service, I appreciate it.

    ResellerRatings
  • Star 5 out of 5 stars

    excellent

    DAYTON, OH
  • Star 5 out of 5 stars

    Excellent response by Saab Express. Needed specific parts, accidentally ordered wrong part#, as we did not realize there were 4 variations with same part #. Saab express caught & corrected this prior to shipping out. Then found we needed to exchange another part, and they were great with communications and made the exchange seamless. Thanks and +1 to these folks!

    ResellerRatings
  • Star 4 out of 5 stars

    hard to find part. I found the part that I needed, it was a hard to find part that I looked everywhere for, and nobody else had it in stock.

    ResellerRatings
  • Star 5 out of 5 stars

    All the parts make a whole. excellent website buying experience - have used them many times and appreciate their quick and professional service.

    ResellerRatings
  • Star 4 out of 5 stars

    we cant be to saaby!!! would be awesome that you can get parts updated with new part#s.

    ResellerRatings
  • Star 5 out of 5 stars

    online is good need little more tweaking on some platforms

    santa fe , NM
  • Star 5 out of 5 stars

    very quick process, thanks!

    TUCSON, AZ
  • Star 5 out of 5 stars

    it was easy. I found your site easy to get around, and I liked the VIN lookup to make sure that you have the right part.

    ResellerRatings
  • Star 5 out of 5 stars

    Great Service! The part shipped very quickly but there was a small issue with the order. They made it right by sending me the correct part and paid for the return shipping of the wrong part as well due to the website error. Very impressed with speedy resolution and great service! Will be using them again and recommend them to all my friends!

    ResellerRatings
  • Star 5 out of 5 stars

    Good service. I received the part 3 days after I placed my order.

    ResellerRatings
  • Star 4 out of 5 stars

    Excellent customer service staff. The customer service rep went above and beyond to assist me. Unfortunately the website was listing items that are unavailable with no ETA.

    ResellerRatings
  • Star 5 out of 5 stars

    great service, no issues. received everything as expected. great customer service.

    ResellerRatings
  • Star 5 out of 5 stars

    Finally tracked down a replacement part. Part description and details provided made it easy to confirm this part matched what I needed. Related components were also listed for reference. Shipping and other charges were clearly outlined. Check-out process was quick and smooth.

    ResellerRatings
  • Star 5 out of 5 stars

    2004 Saab 9-5 Parts. Great purchase experience! Thanks.

    ResellerRatings
  • Star 5 out of 5 stars

    I like the fitment confirmation with the VIN number since restocking costs are significant.

    BEL AIR, MD
  • Star 5 out of 5 stars

    Above & Beyond! Excellent communication & stellar customer service by parts dept.

    ResellerRatings
  • Star 5 out of 5 stars

    Wow - Nice Saab Stuff. fast easy checkout today!

    ResellerRatings
  • Star 5 out of 5 stars

    The site is set up so it is easy to find the part with the part number. With my VIN I confirmed that the part will fit my vehicle. The check out process was quick. The price was reasonable.

    ResellerRatings
  • Star 5 out of 5 stars

    With the part number I was able to quickly find that part that I needed to order for my vehicle.

    Birmingham, AL
  • Star 5 out of 5 stars

    Quick and easy. Prices seem right !

    INDIANAPOLIS, IN
  • Star 5 out of 5 stars

    Quick and easy. Hope all fits now on my Saab.

    ResellerRatings
  • Star 4 out of 5 stars

    I like Saab website. Navigation of this website is excellent and the selection is good for factory Saab parts.

    ResellerRatings
  • Star 5 out of 5 stars

    Super Saab. Love the prices...easy to find parts for any Saab!!

    ResellerRatings
  • Star 5 out of 5 stars

    Really quick delivery. Excellent parts. Very satisfied with parts and service.

    ResellerRatings
  • Star 5 out of 5 stars

    Fast and easy checkout

    RED BANK, NJ
  • Star 5 out of 5 stars

    5

    Cedar Hill, TN
  • Star 5 out of 5 stars

    excellent

    NEWFANE, NY
  • Star 5 out of 5 stars

    parts in stock at great price

    LOS ANGELES, CA
  • Star 5 out of 5 stars

    So far so good

    WILLIAMSPORT, PA
  • Star 5 out of 5 stars

    So far so good.

    WILLIAMSPORT, PA
  • Star 5 out of 5 stars

    93 SE Parts. Appreciated the call to confirm the correct part was ordered.

    ResellerRatings
  • Star 5 out of 5 stars

    fan shroud. delivery was prompt and part arrived in excellent condition.

    ResellerRatings
  • Star 5 out of 5 stars

    easy order process.

    ALBUQUERQUE, NM
  • Star 5 out of 5 stars

    Had a problem with my first order, they made it right. Getting correct parts took less time than expected.

    DODGE CITY, KS
  • Star 4 out of 5 stars

    Need better search. Place at top of site.

    CONIFER, CO
  • Star 5 out of 5 stars

    thank you for the help and good prices

    FOUNTAIN VLY, CA
  • Star 5 out of 5 stars

    got parts from my 1st order and everything is as great as it should be!

    Wilmington, DE
  • Star 5 out of 5 stars

    Nice easy site to navigate, a great selection of parts

    OSWEGO, IL
  • Star 5 out of 5 stars

    I made an order today and see weird descriptions of what I bought. Please call to verify what 8 bought. Thanks. Rex

    MCLEAN, VA
  • Star 5 out of 5 stars

    I could not find the part I needed anywhere else. Thank you for being there.

    MICCO, FL
  • Star 5 out of 5 stars

    FINE

    CENTERVILLE, MN
  • Star 5 out of 5 stars

    Great

    APO, AP
  • Star 5 out of 5 stars

    Extremely helpful; excellent customer service.

    BRIDGEPORT, CT
  • Star 5 out of 5 stars

    so far, excellent

    GREENEHAVEN, AZ
  • Star 5 out of 5 stars

    I called up to confirm that I was ordering the right parts and the gentleman who answered was extremely helpful and patient. Thank you so much!

    ARLINGTON, VA
  • Star 5 out of 5 stars

    excellent

    HELENA, MT
  • Star 5 out of 5 stars

    Very helpful over the phone and email. Resolved my part dilemma!

    Pfafftown, NC
  • Star 5 out of 5 stars

    excellent. fast, prompt and exactly the product I needed.

    ResellerRatings
  • Star 5 out of 5 stars

    Great service and quick delivery! Awesome and great website. Part delivered and on the car in three days!

    ResellerRatings
  • Star 5 out of 5 stars

    CROSSFIRE FORUM SAYS THIS WILL FIT MY CROSSFIRE . WHAT SAY YOU ?

    RINGWOOD, NJ
  • Star 5 out of 5 stars

    Great website and easy to use

    LOUDON, TN
  • Star 5 out of 5 stars

    Answered my questions. Parts installed. Great price! Thanks! My go to saab site now for parts! Don.

    ResellerRatings
  • Star 5 out of 5 stars

    Excellent service! After making an order I recieved an email telling me to provide my vehicle VIN number so they can verify the parts fit my vehicle. I then reordered the correct parts and recieved them within a week! Thank you Saab express!

    ResellerRatings
  • Star 5 out of 5 stars

    5 stars

    Deer lodge, MT
  • Star 5 out of 5 stars

    website is very easy to navigate and find exactly what you need. diagrams are clear and legible making it easy to visually identify the part. thank you for those efforts!

    State College, PA
  • Star 5 out of 5 stars

    fast order process.

    ALBUQUERQUE, NM
  • Star 5 out of 5 stars

    Great phone in customer service!

    CARMEL, IN
  • Star 5 out of 5 stars

    Saab 9-3 Headlight switch. Ordered a 2006 Saab Aero Headlight switch. The order was processed and shipped quickly. The part price was good but the shipping was high for such a small part. The customer service was excellent!

    ResellerRatings
  • Star 5 out of 5 stars

    Excellent personnel. Professional and a pleasure to do business with this dealer.

    ResellerRatings
  • Star 5 out of 5 stars

    Glad you had the part

    UPLAND, CA
  • Star 5 out of 5 stars

    Awesome help and shipping speed. The team is great. Answered all my questions and helped affirmed I was ordering the right parts. Fast shipping!

    ResellerRatings
  • Star 5 out of 5 stars

    great

    New Castle, DE
  • Star 5 out of 5 stars

    Great phone service for parts!

    Lewes, DE
  • Star 5 out of 5 stars

    Quick and Easy. Buying online was quick and easy. Before ordering called the guys in parts dept at Kelly's to verify my parts numbers were correct. Very helpful and knowledgeable. Thank you.

    ResellerRatings
  • Star 5 out of 5 stars

    website was very easy to navigate

    DENVER, CO
  • Star 5 out of 5 stars

    Very helpful staff!

    BRENTWOOD, NY
  • Star 5 out of 5 stars

    Great Job Making Sure What You Ordered Fits Your Car. A huge shout out to James Riley. I ordered struts that my local Cadillac could not find, based on their determined part numbers. James was all over the fact that they would not fit my Saab based on my VIN, James was correct, he changed the order with the correct part numbers and saved me 25 bucks. Oh, and James was patient enough to deal with me being confident that these struts and the parts associated with the installation, would fit my Saab. And he had to endure 20 some emails from me. Just a great job looking out for us Saab owners.

    ResellerRatings
  • Star 5 out of 5 stars

    Great service

    NAPLES, FL
  • Star 5 out of 5 stars

    My local Cadillac dealer could not find the parts...I found them here. Thanks, Guys! Oh, and you guys were about half of the price than the price in the dealership's system.

    SCOTTSDALE, AZ
  • Star 5 out of 5 stars

    Great prices! Very helpful customer service! Fast shipping and great prices!

    ResellerRatings
  • Star 5 out of 5 stars

    great service and customer service

    SAINT LOUIS, MO
  • Star 5 out of 5 stars

    Totally satisfied. Service was fast and professional. Parts fit perfectly. I will buy a coil set from them next week.

    ResellerRatings
  • Star 5 out of 5 stars

    Excellent service from Ray Adams on this part!

    Huntington Station, NY
  • Star 5 out of 5 stars

    Great

    CHESNEE, SC
  • Star 5 out of 5 stars

    OK

    NORTHFIELD, NJ
  • Star 5 out of 5 stars

    What diagram has the shifter diagram? I had to use part number search to find the parts I wanted. Other than that your side works pretty good.

    RIVERDALE, GA
  • Star 5 out of 5 stars

    EASY SITE

    MECHANICVILLE, NY
  • Star 5 out of 5 stars

    GREAT CUSTOMER SERVICE.

    TEA, SD
  • Star 5 out of 5 stars

    Ray at Kelly's was exceptionally helpful

    BERKELEY, CA
  • Star 5 out of 5 stars

    fantastic

    GORHAM, ME
  • Star 5 out of 5 stars

    Excellent!

    FREEPORT, ME
  • Star 5 out of 5 stars

    easy site to navigate call 888-501-9493 to confirm availability of parts before ordering online, some older saab parts may not be available.

    OLD COUNTY RD, NH
  • Star 5 out of 5 stars

    *****

    WINCHESTER, MA
  • Star 5 out of 5 stars

    fast response via email.

    LISLE, IL
  • Star 5 out of 5 stars

    Looking up the part I needed by VIN and placing the order online was incredibly easy. The site is intuitive and well designed.

    DUBLIN, CA
  • Star 5 out of 5 stars

    great site

    N TONAWANDA, NY
  • Star 5 out of 5 stars

    thanks for the quick response and looking up my part numbers

    NAPERVILLE, IL
  • Star 5 out of 5 stars

    5 stars

    DETROIT, MI
  • Star 5 out of 5 stars

    Part was easy to find

    WOODBRIDGE, VA
  • Star 5 out of 5 stars

    4

    MAHWAH, NJ
  • Star 4 out of 5 stars

    good

    BENSON, NC
  • Star 5 out of 5 stars

    Your staffer remembered to email me when the part came in even though i cancelled the old order. Class act.

    DOUGLASTON, NY
  • Star 5 out of 5 stars

    SO FAR SO GOOD

    NORTHFIELD, IL
  • Star 5 out of 5 stars

    Thank you

    DORCHESTR CTR, MA
  • Star 5 out of 5 stars

    The technician quickly got the information which made the order processing a positive experience.

    SERGEANT BLF, IA
  • Star 5 out of 5 stars

    Great!

    LOWER GWYNEDD, PA
  • Star 5 out of 5 stars

    Very good so far

    MOUNT VERNON, ME
  • Star 5 out of 5 stars

    Easy navigation. really liked the parts blow up list.

    HANOVER, PA
  • Star 5 out of 5 stars

    So far so good

    DETROIT, MI
  • Star 5 out of 5 stars

    Great prices and even better selection! Thanks for the commitment to SAAB!

    STEAMBOAT SPR, CO
  • Star 5 out of 5 stars

    Excellent - helpful diagrams and search site. Found everything I was looking for.

    SEASIDE PARK, NJ
  • Star 5 out of 5 stars

    Shipping is too high.

    OCALA, FL
  • Star 5 out of 5 stars

    very helpful personnel on phone,, especially James in Parts!! Great Job!

    HALLANDLE BCH, FL
  • Star 5 out of 5 stars

    great service

    PALMER, PA
  • Star 5 out of 5 stars

    pretty well

    VOORHEES, NJ
  • Star 5 out of 5 stars

    Excellent!!!

    MALIBU, CA
  • Star 5 out of 5 stars

    I have used Saab Express before, they always provide good value and service .

    NORRISTOWN, PA
  • Star 5 out of 5 stars

    5 Star's

    LAKE KATRINE, NY
  • Star 5 out of 5 stars

    Great Service

    KINGSTON, NY
  • Star 5 out of 5 stars

    I appreciate the time the Parts Department took in helping me with my order. Great service!

    WESTMINSTER, MD
  • Star 5 out of 5 stars

    six stars !!!!!!!! ;--}

    WONDER LAKE, IL
  • Star 5 out of 5 stars

    great website

    middleboro, MA
  • Star 5 out of 5 stars

    *****

    WAKEFIELD, RI
  • Star 5 out of 5 stars

    Website is easy to navigate! Prices are reasonable. Pictures guide plus descriptions helps to make sure correct part. I appreciate the VIN at check out to assure fitment! Thanks, Michael

    LINDSBORG, KS
  • Star 5 out of 5 stars

    excellant personal service

    WARMINSTER, PA
  • Star 5 out of 5 stars

    Had to use the Saab web site drawing to identify part numbers and then use your search engine.

    RIVERDALE, GA
  • Star 5 out of 5 stars

    excellent assistance from James in the parts department

    OMAHA, NE
  • Star 5 out of 5 stars

    Good

    DSRT HOT SPGS, CA
  • Star 5 out of 5 stars

    hope I ordered the right part!!

    RED LODGE, MT
  • Star 5 out of 5 stars

    nice folks to deal with I will be back when I need more SAAB parts thanks!

    FENTON, MI
  • Star 5 out of 5 stars

    nice to faund a parts and i do not has to evry junkyard looked tank you so much

    WEST LIBERTY, IA
  • Star 5 out of 5 stars

    Ordering process was very easy with everything I needed clearly listed. Thank you !

    POUGHKEEPSIE, NY
  • Star 5 out of 5 stars

    Quick and easy ordering process.

    EGG HBR TWP, NJ
  • Star 5 out of 5 stars

    TOP NOTCH WEBSITE, VERY EASY TO NAVIGATE AND EXCELLENT CUSTOMER SERVICE, THANKS!!

    LEESBURG, VA
  • Star 5 out of 5 stars

    5 Stars

    GREELEY, CO
  • Star 5 out of 5 stars

    Very easy to get the part for my Saab. Did not expect that.

    TROY, IL
  • Star 5 out of 5 stars

    Thanks for having great prices and stock.

    TROY, NY
  • Star 5 out of 5 stars

    nice people to do business with

    NAPERVILLE, IL
  • Star 5 out of 5 stars

    So glad you guys had the parts I needed. I tried quite a few other sites first, and none of them had it (or emailed me later after I placed an order saying that the part was back-ordered). Thanks!

    DOVER, NH
  • Star 4 out of 5 stars

    easy to use but would like the ability to pay for expedited shipping

    LONG VALLEY, NJ
  • Star 4 out of 5 stars

    everything was great, but online form did not accept my AMEx numbers. had to use the paypal option instead

    NAPERVILLE, IL
  • Star 5 out of 5 stars

    Website is easy to navigate and parts are easy to find. Thank you!

    VIRGINIA BCH, VA
  • Star 5 out of 5 stars

    I appreciated the quick response to my email inquiry! It allowed me to have confidence that I was purchasing the correct part prior to making my online purchase.

    TAUNTON, MA
  • Star 5 out of 5 stars

    Easy to use. Thank you.

    PORT ORCHARD, WA
  • Star 5 out of 5 stars

    Information very clear very easy to understand.

    SAN JOSE, CA
  • Star 5 out of 5 stars

    GREAT!

    THORNVILLE, OH
  • Star 5 out of 5 stars

    easy and fast

    BOLINGBROOK, IL
  • Star 5 out of 5 stars

    * * * * * (5)

    MORENO VALLEY, CA
  • Star 5 out of 5 stars

    *****

    PITTSBURGH, PA
  • Star 5 out of 5 stars

    Great service, informative answers (over the phone), and VERY fast shipping.

    PEN ARGYL, PA
  • Star 5 out of 5 stars

    Perfecto

    Stroudsburg, PA
  • Star 5 out of 5 stars

    so far,,GREAT!!!

    Mifflinville, PA
  • Star 5 out of 5 stars

    Great help I got

    CLEBURNE, TX
  • Star 5 out of 5 stars

    Great, easy and quick

    SAN DIEGO, CA
  • Star 4 out of 5 stars

    great customer service. Called me back as promised and worked with me to identify the correct part. Thx!

    MANCHESTER, MA
  • Star 5 out of 5 stars

    Great so far

    ERHARD, MN
  • Star 5 out of 5 stars

    Good Price

    OREM, UT
  • Star 5 out of 5 stars

    More less OK for some reason you didn't accept AMEX cards

    MONSEY, NY
  • Star 5 out of 5 stars

    Great! Good Price, no Secret charges.

    CEDAR RAPIDS, IA
  • Star 5 out of 5 stars

    great!

    BROOKLYN, NY
  • Star 5 out of 5 stars

    Fantastic. Great info on website, and great support on the phone. Thanks!

    DOWNERS GROVE, IL
  • Star 5 out of 5 stars

    EXCELLENT

    HIALEAH, FL
  • Star 5 out of 5 stars

    Shopping on the site was easy - in time, having images of parts on actual car along side the drawings would be great to ensure a direct visual connection to parts looking for.

    TIGARD, OR
  • Star 5 out of 5 stars

    Excellent

    LONDONDERRY, NH
  • Star 5 out of 5 stars

    Such a great factory Saab parts seller! Please keep it up!

    STEAMBOAT SPR, CO
  • Star 5 out of 5 stars

    Love the simplicity on the website. Easy to use. Great prices

    APO,
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